
WebChat software is an IT system for the interactive exchange of text information - it enables many Internet users to carry out a discussion simultaneously.
WebChat functional criteria include:
o discussion monitoring by a given user called a moderator with the optional possibility of interrupting the activities of a given participant (e.g. where he / she does not comply with netiquette rules),
o filtering of text information with automation of processes, eliminating information[...]
WebCallCenter® has been created to enable a company's customer to contact it through its website. This software makes it possible to integrate infoline services with the Internet and manage incoming e-mails.
The following modules of the system are available:
CallMeBack / CallMeLater - the call-back service; the customer fills out the special form on the company website and indicates when he/she will be available on the phone. A company representative subsequently calls the person back on a[...]
Credit Card Authorisation System - this makes it possible to make a payment on the phone with the aid of the so-called "human factor", i.e. an employee responsible for the gathering and verification of data necessary for the authorisation process.
The system is, technologically and functionally, a combination of the IIPS system with all the features of the Internet Credit Card Authorisation Systems and the Stationary System of Orders equivalent to a multilevel Internet shop.
The Stationary[...]
The Credit Card Authorisation System - similar to the IPPS system, makes it possible to make a payment on the phone with the aid of the so-called "human factor" without disclosing critical data which is especially protected in the authorisation process, i.e. credit card numbers. The IVPS system is a technological and functional integration of the IIPS and IPPS systems (including all the above features), the Interactive Voice Response System (IVR) and the WebCTI system (an IT solution created[...]
Internet Credit Card Authorisation System - this makes it possible to make a transaction on the Internet using a credit card as the means of payment.
An IT system made according to Internet technologies standards based on Java programming platform (Java servlets) in version 1.2.x.
Design pattern: MVC (Model-View-Controller).
Security mechanisms:
o SSL data encoding protocol;
o multilevel mechanism of data verification;
o system of data encoding designed by Webtel[...]